Welcome to Alanya As Transfer.

These Terms of Use govern your access to and use of alanyaastransfer.com, including the information, transfer-related content, reservation facilities and other services made available through the website.

By accessing or using this website, you acknowledge that you have read and understood these Terms of Use and agree to comply with them where applicable.

If you do not agree with these terms, you should discontinue use of the website.

1. About Alanya As Transfer

Alanya As Transfer provides private passenger transfer and transportation services for travellers visiting Antalya and surrounding tourism destinations.

Our services may include private transportation between Antalya Airport, hotels, resorts, villas, apartments, residences, tourism destinations, attractions, shopping centres and other suitable pickup or drop-off locations agreed as part of a reservation.

Information published on this website is intended to help visitors understand our services, destinations and booking options.

2. Scope of These Terms

These Terms of Use apply primarily to your use of the Alanya As Transfer website and its available functions.

Certain reservations or services may also be subject to additional booking, cancellation, payment or service conditions communicated during the reservation process.

Where additional terms are presented in connection with a particular service, passengers should review them before confirming the relevant booking.

3. Website Use

You may use alanyaastransfer.com for lawful purposes, including:

Reviewing information about our private transfer services
Researching available destinations
Requesting or making transfer reservations
Contacting Alanya As Transfer
Accessing information relevant to an existing or planned journey

You must not use the website in a way that is unlawful, fraudulent, abusive or intended to interfere with the website's operation, security or availability.

4. Transfer Reservations

Passengers are responsible for providing accurate and complete information when requesting or confirming a transfer.

Depending on the journey, this information may include:

Passenger name
Contact information
Number of passengers
Pickup location
Destination
Hotel or accommodation details
Flight information
Travel date
Pickup time
Relevant luggage information
Other details reasonably necessary to organise the requested transfer

A transfer can only be organised properly when the information supplied by the passenger accurately reflects the journey required.

5. Accuracy of Booking Information

Before confirming a reservation, passengers should carefully review all submitted information.

In particular, please check:

Flight Details

Where the transfer is connected to an airport arrival or departure, ensure that the correct flight information has been supplied.

Hotel and Accommodation Details

Use the complete hotel, resort or accommodation name wherever possible.

For villas, apartments, residences and privately managed properties, passengers should provide an accurate address or reliable location information.

Passenger Numbers

The number of passengers included in the booking must be accurate.

Luggage

Passengers should provide relevant luggage information where requested, particularly when travelling with unusually large, numerous or specialised items.

Incorrect or incomplete information may affect our ability to provide the service as originally requested.

6. Booking Confirmation

Submitting a reservation request does not necessarily constitute final acceptance of the requested transfer unless the booking has been confirmed through the applicable reservation process.

Passengers are responsible for reviewing the information contained in their confirmation and notifying Alanya As Transfer promptly if they identify an error.

Do not assume that an unconfirmed request constitutes a guaranteed transfer reservation.

7. Transfer Prices

Prices are determined according to the relevant reservation details and the transfer service requested.

Factors affecting a quotation or transfer price may include the pickup point, destination, passenger requirements, vehicle requirements and other relevant booking conditions.

Where a fixed price has been confirmed for a particular reservation, that price applies to the service described in the confirmation, subject to any subsequently requested changes or additional services.

8. Changes to a Reservation

If you need to change an existing booking, contact Alanya As Transfer as soon as reasonably possible.

Changes may include:

Travel date
Pickup time
Flight information
Hotel or accommodation
Pickup location
Destination
Passenger number
Luggage requirements
Other relevant journey information

Requested changes are subject to availability and operational feasibility.

A change to the route, passenger requirements or other material booking details may also affect the transfer price.

Any revised conditions should be confirmed before the amended service takes place.

9. Cancellations and Refunds

Cancellation and refund conditions applicable to a transfer should be reviewed during the relevant booking process or in the information provided with the reservation.

Passengers who wish to cancel should contact Alanya As Transfer as early as possible and provide sufficient information to identify the booking.

Eligibility for any refund may depend on the applicable reservation conditions, timing of cancellation, payment status and other circumstances relevant to the booking.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights that cannot lawfully be excluded.

10. Airport Arrivals

Passengers booking an airport arrival transfer are responsible for supplying accurate flight details.

Flight schedules can change for reasons outside the control of both passengers and transfer providers.

Where applicable, transfer arrangements will be handled according to the booking information and operational circumstances available at the relevant time.

Passengers should ensure that the contact information supplied with the reservation remains accessible during travel whenever reasonably possible.

11. Airport Departure Transfers

Passengers travelling from their accommodation or another pickup location to Antalya Airport are responsible for being ready at the agreed pickup point according to the confirmed transfer arrangements.

Flight departure involves factors beyond road travel, including check-in, security, passport control and airline requirements.

Passengers should therefore allow appropriate time for airport procedures.

Alanya As Transfer cannot guarantee airline boarding or prevent consequences resulting from passengers failing to allow adequate time for their flight requirements.

12. Pickup and Drop-Off Locations

Private transfers are organised according to the pickup and destination information included in the confirmed reservation.

Door-to-door transportation is subject to suitable and lawful vehicle access.

Certain hotels, historic districts, pedestrian zones, private developments, narrow roads, controlled-access areas or other locations may restrict vehicle access.

Where direct access is not reasonably or legally possible, an appropriate accessible pickup or drop-off location may need to be used.

13. Passenger Responsibilities

Passengers are expected to behave responsibly throughout the transfer.

Passengers must:

Follow reasonable safety instructions
Respect the driver and vehicle
Avoid behaviour that creates a danger to themselves or others
Avoid intentionally damaging the vehicle
Comply with applicable laws and regulations
Provide accurate information relevant to the journey

Alanya As Transfer reserves the right to take reasonable action where passenger behaviour creates a safety, legal or operational risk.

14. Children and Minors

Children must travel under the responsibility and supervision of an appropriate accompanying adult unless otherwise permitted by applicable law and expressly agreed.

Passengers travelling with children should provide relevant information during the booking process where required.

Parents or guardians remain responsible for supervising children and ensuring compliance with applicable passenger safety requirements.

15. Luggage and Personal Belongings

Passengers are responsible for ensuring that their luggage requirements are accurately communicated when necessary.

Standard passenger belongings must be suitable for lawful and safe transportation.

Oversized, excessive, unusually shaped or specialised luggage may require advance notification.

Passengers remain responsible for their personal belongings.

Before leaving the vehicle, passengers should check that they have collected passports, phones, wallets, bags and other personal items.

16. Prohibited and Unsafe Items

Passengers must not bring items into a transfer vehicle where possession or transportation would be unlawful or where the item could create an unreasonable safety risk.

Where you are uncertain whether a particular item can be transported, contact Alanya As Transfer before travelling.

We reserve the right to refuse the transportation of items where doing so is reasonably necessary for legal, safety or operational reasons.

17. Vehicle Allocation

Vehicle allocation may depend on passenger numbers, luggage requirements, availability and the nature of the booked transfer.

Images of vehicles displayed on the website may be illustrative of a category or service type and should not automatically be interpreted as a guarantee of a particular make, model, colour or registration unless expressly confirmed as part of the reservation.

Where operationally necessary, an appropriate vehicle may be substituted while maintaining the essential nature of the confirmed service.

18. Journey and Travel Times

Any travel times mentioned on alanyaastransfer.com should be understood as estimates unless expressly stated otherwise.

Actual journey duration can be affected by circumstances such as:

Traffic
Weather
Roadworks
Accidents
Road closures
Seasonal congestion
Police or official controls
Events
Local access restrictions
Other circumstances outside reasonable operational control

Alanya As Transfer does not guarantee an exact road journey duration where conditions beyond our control affect travel.

19. Events Beyond Reasonable Control

Certain circumstances may prevent or materially affect transportation despite reasonable planning.

These may include severe weather, natural disasters, major traffic disruption, road closures, government restrictions, civil emergencies, strikes or other events outside reasonable control.

Where such circumstances occur, service arrangements may need to be adjusted according to safety, legal and operational requirements.

20. Safety

Passenger safety is an important part of our transfer service.

Passengers must follow reasonable instructions relating to safe transportation.

Drivers are expected to operate vehicles responsibly and in accordance with applicable road requirements.

No timetable, passenger request or travel preference should require unsafe driving.

21. Website Information

Alanya As Transfer aims to keep the information on alanyaastransfer.com useful and accurate.

However, destination information, routes, services, operating conditions and other details may change over time.

Website content is provided for general informational and service-related purposes and should not be interpreted as a guarantee that every described condition will remain permanently unchanged.

Where information on the website differs from specific details confirmed for an individual reservation, the confirmed reservation information should be reviewed carefully.

22. Third-Party Services and Websites

Our website may contain references or links to third-party websites, platforms or services.

Such third parties operate independently and may have their own terms, privacy practices and policies.

A link or reference does not necessarily mean that Alanya As Transfer controls or assumes responsibility for the content, availability, security or practices of that third-party service.

Users should review the applicable terms before using external websites or services.

23. Intellectual Property

Unless otherwise stated, the original text, branding, design elements, service descriptions and other proprietary content published on alanyaastransfer.com are owned by or lawfully used by Alanya As Transfer.

Website content may not be copied, reproduced, republished, distributed, commercially exploited or systematically extracted without appropriate permission, except where permitted by applicable law.

References to third-party trademarks, destination names or business names remain the property of their respective owners where applicable.

24. Acceptable Website Behaviour

Users must not attempt to:

Gain unauthorised access to the website or its systems
Introduce malicious software or harmful code
Interfere with website security
Deliberately overload or disrupt the service
Collect data unlawfully
Impersonate another person
Submit fraudulent reservations
Use automated systems in a manner that unreasonably disrupts the website
Use website content in violation of applicable intellectual property rights

We may restrict access where reasonably necessary to protect the website, users or our legitimate business interests.

25. Personal Data and Privacy

Personal information supplied through the website is handled in accordance with the applicable privacy information made available by Alanya As Transfer and relevant legal requirements.

Passengers should review our Privacy Policy for more information about the collection and processing of personal data.

Where cookies or similar technologies are used, additional information may also be provided through the applicable Cookie Policy or consent mechanism.

26. Limitation of Liability

Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

Subject to mandatory legal rights, Alanya As Transfer will not be responsible for losses arising solely from circumstances outside its reasonable control or from inaccurate information supplied by the passenger.

Passengers remain responsible for complying with airline requirements, travel documentation obligations, passport and visa requirements and other personal travel obligations that are outside the scope of the booked transfer service.

27. Consumer Rights

These Terms should not be interpreted as removing any mandatory consumer protection rights available to you under applicable law.

If a provision of these Terms conflicts with a legal right that cannot lawfully be excluded or restricted, the mandatory legal requirement will apply to the relevant extent.

28. Changes to These Terms of Use

Alanya As Transfer may update these Terms of Use when reasonably necessary to reflect changes to website functionality, services, operational practices or legal requirements.

The latest version should be published on this page with an updated revision date.

Users are encouraged to review the Terms periodically, particularly before making a new reservation.

29. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The affected provision may be interpreted or adjusted only to the extent necessary to make it valid and enforceable where legally appropriate.

30. Governing Law and Jurisdiction

These Terms of Use and any disputes relating to them are subject to the applicable laws and mandatory consumer protection rules governing Alanya As Transfer and the relevant transaction.

Any specific governing-law or jurisdiction clause should be interpreted subject to consumer rights and other mandatory legal provisions that may apply.

31. Contact Alanya As Transfer

If you have questions about these Terms of Use, an existing reservation or the conditions applicable to a transfer, please contact Alanya As Transfer through the official communication channels provided on:

alanyaastransfer.com

When contacting us about an existing booking, please provide sufficient reservation information so that the relevant journey can be identified.

Clear Terms for a Better Transfer Experience

Private transportation works best when both the passenger and transfer provider have clear and accurate information.

These Terms of Use are intended to establish the basic rules governing use of the Alanya As Transfer website and the responsibilities associated with requesting and using our private transfer services.

By providing accurate booking details, reviewing your confirmation and communicating relevant changes promptly, you help us organise the journey you actually need.

Alanya As Transfer — private transfer services across Antalya, organised around clear reservations, professional transportation and the journey you have booked.